Libredesk is an open-source, self-hosted customer support desk that offers a single binary app. While the project is in alpha, it boasts features like Multi-Inbox, Granular Permissions, Smart Automation, CSAT Surveys, Macros, and more. Unique features include AI-assisted response rewriting and a Command Bar for quick actions. Installation can be done via Docker or by downloading the binary. Developers interested in contributing can refer to the developer setup guide, which reveals that the backend is written in Go and the frontend is Vue.js 3 with Shadcn for UI components. Visit libredesk.io for more information and try out the live demo.
https://github.com/abhinavxd/libredesk