In this web content, the author shares their experience of pretending to be disabled for a week to build empathy. They initially found people to be accommodating for wheelchair users, but then encountered difficulties when simulating a speech disorder. They shared frustrating interactions with Virgin Media, Thames Water, and their bank, where accessibility and support options were limited to phone calls. The author criticizes these companies for their lack of accessible alternatives and expresses frustration with the dismissive responses from customer service. The author concludes by urging readers to believe and support disabled individuals and stresses the importance of creating inclusive systems.
https://shkspr.mobi/blog/2019/07/i-feel-hopeless-rejected-and-a-burden-on-society-one-week-of-empathy-training/