Robert Heinlein, a science fiction master, created a brilliant solution to handling fan mail in the days before the internet. He crafted a one-page FAQ answer sheet, which his wife Ginny would check off and mail back. While some may find receiving a form letter rude, it was better than being ignored, and all unanswered questions were addressed. Despite the efficiency of the form letter, Ginny stated they switched to writing individual responses using a computer in 1984. The evolution of technology in their household allowed for faster and personalized replies to fan mail. Heinlein’s unique approach is both heartwarming and entertaining to read.
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