In this week’s installment of On Call, Edward from an Australian managed services provider shares a tale of IT troubleshooting. A client’s new laptops were unable to connect to external monitors, leading to a comical discovery of missing cables and swapped monitors. It turns out the end-user took matters into their own hands due to monitor preferences, causing a mystery in the workplace. Despite the blunder, the situation became a lunchroom joke among coworkers. The story serves as a reminder that even simple IT issues can have unexpected solutions. Share your own tech support mishaps with The Register for a chance to be featured in a future On Call.
https://www.theregister.com/2024/06/07/on_call/