CrowdStrike fixes start at “reboot up to 15 times”, gets more complex from there

A buggy update to CrowdStrike’s Falcon security software has caused widespread system crashes, leaving various businesses scrambling to fix the issue. Microsoft and CrowdStrike have advised IT admins to reboot affected machines multiple times to potentially resolve the problem. More complicated fixes involve restoring systems from backups or manually deleting the problematic file. For users of Microsoft’s BitLocker drive encryption, obtaining the recovery key necessary for file deletion adds another layer of complexity. Overall, the situation has been described as a significant inconvenience, with CrowdStrike CEO George Kurtz expressing regret for the disruption caused.

https://arstechnica.com/information-technology/2024/07/crowdstrike-fixes-start-at-reboot-up-to-15-times-and-get-more-complex-from-there/

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