Public cloud billing can be terrifying due to the limitless ways costs can accumulate. Accidental charges are a common fear among those not well-versed in cloud operations. However, cloud-savvy users know that cloud providers often forgive disputed bills. Fly.io offers explicit accident forgiveness, promising to refund any unexpected charges for customers with support contracts. This policy aims to make users more comfortable experimenting with cloud resources without fear of financial repercussions. The company plans to further improve their billing system to prevent unexpected charges and offer discounts for reserved pricing. Overall, Fly.io strives to support developers through innovative billing practices.
https://fly.io/blog/accident-forgiveness/