In the UK, a Zenfone buyer successfully sued ASUS over a broken promise to provide bootloader unlocking support, receiving a full refund of £770. ASUS phones previously had easy-to-use tools for unlocking, but as of last year, accessing the bootloader is no longer possible on recent models. This has caused controversy among buyers, leading to legal action. The lawsuit led by “Timothy” set a precedent for others to potentially seek a refund through small claims court. ASUS users relied on bootloader unlocking to extend the lifespan of their phones due to poor software support. ASUS reneged on its promise and disabled these tools, leading to backlash and legal action.
https://www.androidauthority.com/asus-bootloader-unlock-settlement-3431818/