The author explores the world of debt collection, shedding light on the process and the industry itself. They discuss how debt collection is a profitable business and how debtors’ rights are often violated. The author shares their personal experience with debt collectors and their strong opinions on the industry. They also highlight the fragmented and complex nature of debt collection, with large financial institutions selling off portfolios of debt to smaller firms. The author emphasizes the need for reform in the debt collection industry.
https://www.bitsaboutmoney.com/archive/the-waste-stream-of-consumer-finance/