In 2018, British Airways faced a massive data breach where cyber attackers stole the personal data and payment information of up to 500,000 customers. This incident highlighted the vulnerability of websites to advanced cyber attacks, particularly those involving third-party scripts. The attackers were able to inject malicious code into the website, compromising the payment process without customers noticing. British Airways swiftly responded by neutralizing the code, blocking the attacker’s domain, and informing affected customers and regulatory authorities. The breach led to a significant GDPR fine and ongoing legal battles for compensation. This incident serves as a cautionary tale for the importance of cybersecurity measures, including monitoring and securing third-party scripts to prevent similar attacks.
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