Nextdoor’s Heisensubscribe (and Other Dark Patterns)

TL;DR: Nextdoor’s notification settings are unfriendly and lack options for customization. The “See What You Missed” emails are excessive and seem to be driven by a fear of missing out and increasing engagement. Monthly emails can be easily overlooked, while weekly emails can become overwhelming. Unsubscribing from Nextdoor’s emails is confusing and the labels on the switches are unclear. The lack of a “disable all” button makes it extremely tedious and time-consuming to unsubscribe from all notifications, with hundreds of clicks required. Overall, Nextdoor’s notification system is frustrating and lacks consideration for the user’s preferences.

https://taylor.town/nextdoor

To top