Dropbox has received criticism for its new AI features that involve sending user data to OpenAI for training. Concerns have been raised about the privacy of users’ files and whether Dropbox is using customer data without consent. Despite Dropbox’s denial, many believe that their private data is being funneled into the OpenAI training process. Similarly, Facebook has faced allegations of spying on users through their microphones to target ads, although there is no evidence to support this claim. The issue at hand is the lack of trust in companies’ statements regarding data privacy and AI practices. Transparency and clear explanations from companies can help rebuild trust and ensure the protection of user privacy. The development of local models that run on devices may provide a solution for those who are more comfortable with maintaining their data locally. Ultimately, trust is crucial, and companies must be held accountable for their actions with regards to data privacy.
https://simonwillison.net/2023/Dec/14/ai-trust-crisis/