The author emphasizes the importance of troubleshooting as a key skill that is often overlooked but crucial in multiple fields. They discuss the steps involved in troubleshooting, such as stepping back to understand the system, determining flows, observing symptoms, isolating the problem, and finding good cut points. The author also highlights the need to know the stakes involved in troubleshooting and to balance getting informed with attempting fixes. They suggest seeking help from domain experts while fixing issues and emphasize the need to appreciate the beauty and complexity of the system to become a more effective troubleshooter. Ultimately, the author encourages shortening the feedback loop to successfully troubleshoot problems.
https://www.autodidacts.io/troubleshooting/