The author discusses the common internet issues faced by companies with remote employees and ISPs alike. They highlight the importance of bandwidth and latency in internet performance, explaining how excessive latency can lead to poor video call quality and disconnections. The author introduces the concept of bufferbloat and the importance of good router software. They then delve into solutions, such as the use of modern software like fq_codel and CAKE to improve latency. Furthermore, the author presents LibreQoS as a solution for ISPs to enhance their service quality without needing to invest in more bandwidth. Overall, the content offers a comprehensive approach to solving internet performance issues.
https://cacm.acm.org/practice/you-dont-know-jack-about-bandwidth/